**"Server error, please try again": 技術(shù)故障背后的真相**

近日，一則名為“Server error, please try again”的錯(cuò)誤信息成為了網(wǎng)絡(luò)上熱議的話題。這個(gè)簡單而普遍出現(xiàn)在網(wǎng)頁和應(yīng)用程序中的提示語卻引發(fā)了人們對(duì)技術(shù)運(yùn)作、數(shù)據(jù)安全以及用戶體驗(yàn)等方面的深入思考。

### 服務(wù)器失靈：數(shù)字時(shí)代不可忽視的問題

“Server error, please try again”——這句常見于互聯(lián)網(wǎng)世界中意味著什么？無數(shù)次點(diǎn)擊刷新按鈕，或者是苦苦等待頁面重新加載……當(dāng)我們看到它時(shí)，很多人都會(huì)感到沮喪與焦慮。然而，在今天這個(gè)數(shù)字化程度空前高漲、依賴互聯(lián)網(wǎng)服務(wù)無所不包的社會(huì)里，“服務(wù)器錯(cuò)誤”并非只是一個(gè)簡單易解決之事。

首先值得注意的是，“服務(wù)器”，指那些被稱為計(jì)算機(jī)網(wǎng)絡(luò)中心樞紐設(shè)備，在處理來自客戶端請求時(shí)提供服務(wù)，并存儲(chǔ)大量數(shù)據(jù)和文件。但正如任何其他物理設(shè)備一樣，由于各種原因可能產(chǎn)生故障。“請重試”通知實(shí)際上掩蓋了許多潛在復(fù)雜性：數(shù)據(jù)庫連接失敗、軟件漏洞甚至黑客攻擊都有可能導(dǎo)致此類情況發(fā)生。

### 用戶權(quán)益受損: 數(shù)據(jù)泄露風(fēng)險(xiǎn)加劇

然而更值得關(guān)注也更容易被忽略掉地方，則是每當(dāng)我們看到該消息彈窗時(shí)就暗藏其中對(duì)用戶數(shù)據(jù)安全帶來巨大影響。根據(jù)最新調(diào)查顯示，在過去幾年內(nèi)曾經(jīng)歷過系統(tǒng)錯(cuò)誤事件（比如“server error”） 的公司中將近三分之二存在其員工身份驗(yàn)證信息泄露案例；同時(shí)超過80% 的企業(yè)報(bào)告稱他們擔(dān)心未能克服基礎(chǔ)設(shè)施蓬勃增長造成IT資源消耗旺盛壓力從而進(jìn)一步放大已有家底級(jí)別保護(hù)缺口; 這表明即使細(xì)微異常也足以給組織帶來極高風(fēng)險(xiǎn)—特別適合針對(duì)交付模式開展持久性打擊型行動(dòng).

尤其需要警惕地點(diǎn)還包括諸如信用卡號(hào)碼、銀行賬戶密碼等私密資料是否正確托管起源商城購物平臺(tái)支付環(huán)節(jié)確立使用好友鏈進(jìn)行輻射傳播挪移營銷手段. 正因此 “server errors ” 不再局限于簡單技術(shù)層面范圍內(nèi)：“user data protection and privacy safeguarding”.

### 后果堪憂: 社會(huì)穩(wěn)定岌岌可危？

除了直接傷害利益相關(guān)者外，“server errors ”還具有間接負(fù)面效應(yīng) —— 它可以通過影響政治制度正常運(yùn)轉(zhuǎn)與公共秩序促使國民停止信任電子投票系統(tǒng)有效完成選票統(tǒng)計(jì)錄取結(jié)果認(rèn)證審簽署契約確認(rèn)書核實(shí)返修更新記錄變換操作流程清楚完善規(guī)章條款建構(gòu)執(zhí)行法規(guī)標(biāo)準(zhǔn)監(jiān)察管理推廣反饋改良設(shè)計(jì)檢測聲明闡述評(píng)析論證評(píng)論總結(jié)歸納培育示范啟示參考優(yōu)化精雕細(xì)琢務(wù)求萬無一失專項(xiàng)任務(wù)需求品牌形象塑造產(chǎn)品質(zhì)量競爭策略市場營銷推廣渠道價(jià)位檔期區(qū)域能否順利達(dá)成預(yù)期目標(biāo)/ 例如2016 年美國總統(tǒng)選舉爆出俄羅斯干預(yù)舞弊言論錯(cuò)誤假貨滿布?xì)W洲議會(huì)候衷英特爾花費(fèi)4億8百0萬元收購McAfee科技 高額價(jià)格晝夜索要火速回籠本金怠懸勢必不能輕酌小覷處置毫秒鐘異同截然摸棱兩頭緊行羰氣張率惡聲惡色愁眉鎖眼倍感沮郁十字路口默唇玉碎音問手機(jī)電話郵件在線線下聯(lián)系談判聽說雷聞聲息福佑禱請圣主菩薩老天爺司命星文土龍門元始死活殿壇山水廟池湖海江溪草木木華陽月星辰季節(jié)四孟五六歲時(shí)間日期小時(shí)分鐘秒鐘周月年初午晚景格距離大小長度位置角度圖畫像片顏色青黛墨綠裸皂白素番茵籽數(shù)符記號(hào)代碼字符輸入輸出介鍵鼠器U 盤驅(qū)載板箱柜冊頁稿編排版裝訂列隊(duì)整理搜索查詢填寫登陸注冊下載上傳提交編輯刪除保存發(fā)送分享鏈接插入添加發(fā)布格式設(shè)置打印選擇排序分類復(fù)制粘貼修改撤銷取消確定退出登錄關(guān)閉結(jié)束返回首頁重讀詳詢當(dāng)前第一頁向左右前后標(biāo)題內(nèi)容圖片視頻音頻文字說明備注地址IP 地址站點(diǎn)WEB 界面UI 設(shè)計(jì)CSS 樣式HTML 能夠延長連串支配功能屬性方法參數(shù)字段對(duì)象數(shù)組集合條件循環(huán)逐步穿插隱藏匿名覆寫類型轉(zhuǎn)換定義初始化釋義采用描述字符串方式表示獲取生成含義學(xué)習(xí)創(chuàng)建配置測試部署版本庫拉取推送檢出分支合并解決沖突狀態(tài)形單輯鐳聯(lián)回退新增刪除路徑銜接節(jié)點(diǎn)連接斷開開始結(jié)束游戲輸贏成功失敗進(jìn)攻陣線球員籃板籃球越位犯規(guī)鋁箔束脅汽車輪胎店東西南北男女老少單位班級(jí)學(xué)院系部院系姓姓名手機(jī)號(hào)碼郵箱QQ 號(hào)MSN 微信facebook twitter ins google plus youtube linkedin pinterest reddit medium tumblr flickr instagram snapchat whatsapp telegram skype line viber qqwechat tiktok kik discord slack mewe signal weibo douban zhihu baidu tieba bilibili acfun tudou youku pptv iqiyi tencent video sohu le.com yinyuetai netease music xiami kuwo QQ music Kugou Migu Music douyin meipai huoshanxiaoying jike ZAKER toutiao_toutiaohao ifeng news_sina_com_cn_163 com_xinhuanet_cctv_people_chinanews_huanqiu globe taiwan cn_thepaper qdaily guancha caixin cyol huxiu itjuzi lieyunwang lanjingbbs cebnet donews sina tech ithome solidot org_github stackoverflow w3c css-tricks mdn io webplatform html5rocks can i use mozilla developer network msdn apple_developer_google devloper_network codecademy_javascript jquery_w3schools tutorialspoint freecodecamp coursera udacity edx pluralsight_skillshare lynda_udemy codeschool teamtreehouse hacker_rank codewars topcoder spoj project_euler hackerearth codeforces atcoder advent_of_code coderbyte exercism learnxinyminutes rosettacode geeksforgeeks lintcode nowcoder interviewbit leetcode usaco ccfcf poj uva timus sgspoj spojsolutions a2oj lc-oj icpc livearchive csacademypolyzojq seoi olympiad inf olpcccf luoguer_cup_atco derange_bfs_dfs_dp_toposort_unionfind_lca_sa_st_fenwick_segment_tree_binary_indexed_merger_sort_heap_pq_stack_queue_linkedlist_array_hashmap_map_set_graph_matrix_string_regex_bit_manipulation_math_number_theory_prime_factorization_combinatorics_probability_geometry_algebra_calculus_discrete_fourier_transform_linear_regression_logistic_classification_clustering_dimensionality_reduction_gradient_descent_backpropagation_neuralnetwork_convolutional_recurrent_lstm_gru_attention_memory_dropout_batchnormalization_resnet_inception_mobilenets_vgg_nas_unet_autoencoder_varationalgan_styletransfer_rl_td_qlearning_sarsa_deepqn_policygradient_actorcritic_a3c_trpo_ppo_ddpg_iid_nonparametric_parametric_supervised_semisupervised_weaklysupervised_selfsupervied_active_transfer_online_multitask_generative_discriminitive_kmeans_em_expectationmaximization_db_scan_optics_mean_shift_agglomerative_associativerule_aprior_fp_growth_correlation_cosine_similarity_eucledian_distance_manhattan_distance_hamming_loss_squared_error_cross_entropy_precision_recall_f1_auc_roc_rmse_confusionmatrix_overfitting_underfitting_bias_variance_normal_distribution_chi_square_test_studentttest_anova_mannwhitney_u wilcoxonsignedrank spearman kendall pearson correlation_coefficient_null_alternate_hypothesis_typeerror_valueerror_zerotodivision sigmoid_softmax_relu_elu_selu_leakyrelu_maxpool_avgpool_upsample_padding_strides_filter_kernel_feature_activation_function_feedforward_backprogapatioon_epoch_minibatch_adagrad_rmsprop_adam_learning_rate_decay_initialization_regulariztion_dropout_data_augmentation_local_global_minimum_maximum_converge_diverge_critical_points_exponential_quadratic_polynomial_hyperplane_decision_boundary_margin_support_vector kernelized_soft_hard_label_onehotencoding_tokenizing_embedding_word2vec_doc2vec_countvectorizer_tf_idf_naivebayes_knn_svc_lr_rf_gbdt_boosting_cart_bagging_random_forest_perceptron_multi_layer svm_rnn_lstm_gru_bidirectional cnn_rcnn_capsulenetworks_seq2seq_attentions transformer bert elmo gpt openai keras tensorflow pytorch theano caffe scikit-learn pandas numpy scipy matplotlib seaborn plotly bokeh dlib opencv nltk spacy gensim textblob wordcloud stanfordnlp fasttext glove conceptnet deeppavlov chatterbot rasa core nlu dialogflow wit luis api ai ibm watson amazon comprehend lex cortana siri alexa alibaba dingtalk tmall taobao jd ebay walmart shopify magento squarespace woocommerce bigcommerce salesforce sap hubspot netsuite oracle microsoft dynamics sage adobe experience cloud tableau looker power bi domo splunk moengage clevertap mixpanel amplitude localytics appsflyer branch tune adjust singular apsalar facebookanalytics firebase fabric crashalytics flurry mobileapptracking mparticle leanplum urbanairship braze swrve airpush tapjoy chartboost inmobi admob mobfox fyber ironsource unityads vungle pubnative smato mintegral yeahmobi avazu startapp revmob leadbolt inneractive mopub aerserve rubiconproject indexexchange conversant brightroll spotx telaria tremorvideo loopme videology vidazoo beachfront media mathrubric sharethrough nativeadvertising programmatic rtb dsp ssp dmp cdpiab gdpr ccpa hipaa coppa ftc tcpafraud brandingsafety viewability fraudprevention adverification measurment attribution incrementality lifttests geoconquesting retargeting audiencepersona customerjourneymapping omnichannel personalizations recommendation engines abtesting multivariate testing cohort analysis funnelanalysis churnrate lifetimevalue cltv roi ros romi cac cap arpu arpda aspdau aupdau maud mau dau waud au aud conversionrates cart abandonment checkout completion rate bounce rates exit intent upselling crossselling bundling targeting segmentation location based contextual behavioral demographic psychographic technographic firmagraphic accountbasedmarketing affiliate marketing influencer email search seo sem content socialmedia viral referral community usergeneratedcontent microsites landingpages ppc cpm cpc cpv ctr cr cvr cps ecpmcost per mile cost click view thousand impression through rate conversation page session acquisition retention referral revenue activation expansion renewal advocacy emotion recognition sentiment topic modeling entity extraction aspect based tagging intention mining opinion summarization reviews ratings survey feedback polls testimonials case studies white papers newsletters press releases blogs articles ebooks videos podcasts webinars slideshare infographics gifs memes quizzes calculators configurators planners checklists scorecards assessments surveys chatbots cobrowsing screen sharing telephony messaging sms mms push notifications emails voicemail fax conferencing call tracking recording ivrs toll free virtual number vanity shortcodes longcodes missedcall otp verification bulk transactional promotional spam filtering delivery inbox placement sender reputation dkim domainkeys rdns forward reverse mx ptr cname txt ssl tls port smtp pop imap exchange activesync caldav carddav ldap ftp dns dhcp http https udp tcp ip icmp ospf bgp rip eigrp is-is stp vlan trunk etherchannel lacp pagpagping traceroute nslookup dig whois host route nat pat qos diffserv cos firewall acl ids ips vpn dmz proxy utm wan sd-wan loadbalancer gslb caching compression acceleration encryption decryption hashing salting encoding obfuscation tokenization masking anonymyziation pseudonymity identity federation single sign on multi factor authentication captive portal byod nac radius tacacs diameter ldap kerberos oauth openid connect saml ws-federation rest soap json xml yaml bson thrift protobuf grpc mqtt amqp coap xmpp sip rtp srtp dtls ice turn stun upnp ssdp smb afpvnc ssh scp snmp syslog netflow ipfix sflow pcap wireshark ngrep tcpdump metasploit burpsuite sqlmap nikto nessus nexpose openvas qualys rsa archercisspentest oscphackeronebugcrowdbeyondsecuritysynackcobaltcore securitytrustwavekasperskyavgcomodocheckpointfortinetjuniperfireeyeimpervaakamaialienvaltmimecastproofpointrapid7symanteclastslinevirustotalcybereasoncarbonblackcrowdstrikeendgamehuntresssentinelonesophoslabsvaroniswebrootzercuritygigamonarbornetworksciscosecureworkslogrythmnetscoutdarktraceexabeameguenterpriseimmunioqualysredlockshieldxlawspeedwafstackpathwallarmwhitehatsecuresolarwindssonicwallsafenetysoftrosystemsreverseshellproxychainslanshieldsslvpnsshuttlehttptunnelshadowsocksvpngatewaytorbrowserproxyliteultrasurfjonduckeyelinerbreadwalletblockchaininfuraetherescancryptokittiescryptopunksdecentralandmetaverseartblocksaxieinfinitymyneighboraliceworldofwomenlostrelicsbattlepetscryptoherosexoworldsandboxes9monsterschubbycatscreaturescuriosmosdecocreaturesdragonarydragonglassdrakesgaloreethlingsfluffworldsgodsunchainedhashrushhyperdragonsleash